Refund policy

Return Policy:

At Sumangali Jewels, we want you to love what you buy! However, if you’re not completely satisfied with your purchase, we’re here to help.

• Eligibility for Return:

  • Returns must be initiated within 7 days of receiving the item.
  • Items must be in their original condition, unworn, and in the original packaging.
  • Custom or personalized jewelry is non-returnable.

• Return Process:

  1. Contact our customer service team with your order details to request a return.
  2. We will guide you through the return shipping process. Please note that the cost of return shipping will be borne by the customer.

• Refunds:

  • Once we receive the returned item and inspect it, we will process your refund.
  • Refunds will be credited to your original payment method within 7-10 business days.
  • Shipping fees are non-refundable.

For further assistance, feel free to reach out to our support team.